Order Cancellation Policy

• Order cancellation is available up to [Payment Complete] stage and when it enters into [Processing Order], the option is no longer available.
• If there were multiple items in an order, you cannot cancel the individual parts of the order but have to cancel the entire order.

Order Cancellation Refund Policy

• Refund will be processed after the order cancellation has been approved.
• We will notify you via your personal contact after the order cancellation has been approved.
• Transaction fee may apply when you cancel the payment and only the total amount excluding the transaction fee will be refunded.